Privacy Policy

EEFFECTIVE DATE

Welcome to Youstar Connect’s Privacy Policy section. Youstar Connect (“We,” “Our,” “Us”) always values your privacy and is committed to protecting your (“Customer,” “Client,” “You,” “Your”) personal data we may collect from you. We communicate this privacy statement to update you about our procedure and practices for collecting and processing data, including our way of handling your personal data when you navigate to our website (from any global jurisdiction) and how the law defines your rights and protects your privacy.

Purpose of This Policy

The purpose of this privacy policy is to let you know our data management, processing, and collection procedures. This notice should, therefore, be read so that you know what data is collected of yours by Youstar Connect.

Controller

We will act as a controller of your data. Our data privacy manager supervises all provisions regarding this privacy policy.

Third-Party Website Links

Our website has links to other websites or platforms which may be useful for you to get more detailed information about something, but we do not undertake responsibility for any case when such third-party websites collect your personal information. We recommend that you verify the privacy policies of any external site before revealing your personal information.

Information We Gather About You

Personal data means details about a person’s life or activities through which one can identify him/her. As indicated above, we may need to collect, process and store your personal details.

This information is strictly used for university admissions counselling, university admissions, and visa services. This information will only be available to: your Youstar Connect consultant(s), the government organisations responsible for issuing visas, and admissions offices from universities where you applied.

• Identity Data: This data has the student’s full name or surname, parent’s names if needed, the student’s date of birth, student’s gender, the student’s passport details, and those of their parents; also, the visas, if any, the university transcripts, CV, and more.

In Case You Do Not Submit Your Personal Data

If you don’t give us particular data in the forms we request as necessary for processing your application, we can’t complete the contract with you, nor will we be on the threshold of establishing such. That means that we might need to stop a service you are using.

How We Collect Your Personal Data

Data collection may include the following different methods:

• Direct conversations, telephone calls, emails.
• The technologies we utilise include cookies, server logs, and related technologies.
• Information retrieved from third-party or public sources using analytics providers, advertisement networks, search service providers, and additional data, including contact, financial and transactional records from suppliers of technical, payment, and delivery services.

How We Use Your Data

We will only use your personal data where the law allows us to, often in the following scenarios.

• When making one of your contracts we would like.
• In cases where it is essential for our interests, as well as the interests of educational (university) or governmental (visa provider) institutions, and your interests do not supersede these interests, we employ your data.
• In circumstances where we are required by law or regulation.

Marketing

On marketing and advertising, we give you options to choose how to use your personal data.

Promotional Offers

In case you have registered with us or specifically requested information, we may also need your profile details and preferences to form a view about what information we may deem appropriate for you, and we communicate that to you in the form of marketing information or suggestions unless you have previously declined to receive such marketing.

Third Party

Before sharing your personal information with any third parties (companies and/or institutions) outside Youstar Connect, we will have your consent.

Cookies

Cookies are used by us, and you agree to our use of cookies while using our website.

Most interactive websites typically use cookies to retrieve the user’s information with each visit. Some of the features of our website are made possible by cookies that are used to enhance convenience for those who visit the website. We sometimes have third-party advertising companies assisting us, and they, too, deploy cookies on their own.

Please note that your browser settings can block cookies, but in that case, it may be impossible for you to access certain parts of this website.

Change of Purpose

Rest assured that we will only use your data for the purposes we have collected, as mentioned earlier. We will notify you in case we need to change the purpose and legal bases for processing your data.

Disclosure of Personal Data

We may sell some of our businesses and assets or the entire company. In any case, we may be forced by the business acquirer or the new owner/management to disclose your personal information to them or third parties. In case any change occurs, you will be notified about it and the new business owners will use this privacy policy, which is listed on this site.

We may also share your data with third-party service providers legally bound to use your data through our data security rules and terms.

Data Security

We ensure that your personal data will not get lost, accessed or utilised in any unapproved manner. We shall restrict your information to be supplied for limited use only to authorised employees or third parties who must know about it and handle it strictly according to our instructions.

In case of a highly uncertain incident of data security breach, we will inform you and a supervising authority as this is our legal duty.

Data Retention

We abide by laws and rules and have a record of simple data relating to our clients for six years following being clients. However, in some cases, you might request that we delete your data. However, in certain instances, we can make your personally identifiable information anonymous for research or statistical purposes.

Your Rights

You have the following rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the UK's implementation of the GDPR):

a. Access to personal data

You can ask for copies of your personal information held by us. You can also make a request through email or by calling our hotlines. Accurate details must be included, including identification, so we may promptly fulfil your demand. It would take us a maximum of one month.

b. Correction of personal data

You can demand that we change or rectify any wrong data in your private information.

c. Right to withdraw consent

Your consent is important so we can process the data, but you are free to withdraw it.

d. Right of removal

You can ask us to delete your personal information whenever you see that there is no more legal basis for further processing of your data/information. However, you should know that this right is not automatic or absolute but applies in certain circumstances. In case of any legal requirements relating to record retention, your business will be held first accountable.

e. Right to data portability

You are entitled to move your data from one programme to another or across computing environments or clouds. This means that when you want to transfer your personal data submitted to our website to others, organisations, other websites, apparatuses or cloud service providers, you have the right to exercise this right. Exercising this right enables you to retrieve the data that we need for a smooth service or product delivery process.

f. Processing of personal data.

Under certain circumstances, you can demand that we halt our processing of your data. We’re responsible for entertaining your request, but we can exercise our right not to fulfil your demand and still store/hold your information. However, any other data processing will be subject to your consent; limited exemptions apply.

Contact Details

Our contact details for any data privacy-related queries are as follows.

Name of Company: Youstar Connect

Name of data privacy manager: -----------

Email Address: info@youstarconnect.com

Postal Address:

Office Address: